Privacy Policy

Last Updated: March 15, 2025

Information Collection and Use

ysilumlumora collects personal information when you register for our financial statement analysis services, subscribe to newsletters, or interact with our platform. We gather this information to provide you with personalized learning experiences and improve our educational offerings.

Name and contact information including email address and phone number
Professional background and experience level in financial analysis
Learning preferences and course completion data
Device information and IP addresses for security purposes
Payment information processed through secure third-party providers

How We Use Your Information

Your personal data helps us deliver relevant educational content and maintain the security of our platform. We never sell your information to third parties or use it for purposes beyond what's outlined in this policy.

Primary Uses

We use collected information to customize your learning journey, send course updates, and provide technical support. Our analytics help identify areas where students typically need additional guidance, allowing us to refine our curriculum accordingly.

Communication Purposes

Occasionally, we'll send newsletters featuring industry insights or updates about new learning modules. These communications always include clear unsubscribe options, and we respect your preferences immediately upon request.

Data Storage and Security

ysilumlumora employs industry-standard encryption protocols to protect your information during transmission and storage. Our servers are located in secure facilities with restricted access, and we conduct regular security audits to identify potential vulnerabilities.

All sensitive data is encrypted using AES-256 encryption standards, and we maintain compliance with Australian Privacy Principles under the Privacy Act 1988.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Account data is typically retained for seven years after account closure to comply with financial record-keeping requirements.

Your Privacy Rights

Under Australian privacy legislation, you have several rights regarding your personal information. We've designed simple processes to help you exercise these rights without unnecessary barriers.

Right Description How to Exercise
Access Request copies of your personal information Email info@ysilumlumora.com with subject "Data Access Request"
Correction Update or correct inaccurate information Log into your account or contact support
Deletion Request removal of your personal data Submit written request via email or post
Portability Receive your data in a structured format Request through customer service portal

Third-Party Services

We work with carefully selected partners to enhance your learning experience. These include payment processors, email service providers, and analytics platforms. Each partner undergoes thorough vetting to ensure they meet our privacy standards.

Analytics data helps us understand how students interact with our content, but we never share personally identifiable information with these services. Cookie preferences can be managed through your browser settings, and we provide detailed information about tracking technologies in our separate Cookie Policy.

International Transfers

Some of our service providers operate servers outside Australia. When data transfers occur, we ensure adequate protections are in place through standard contractual clauses and certification programs that meet Australian regulatory requirements.

Children's Privacy

Our services are designed for professionals and adult learners. We don't knowingly collect information from individuals under 18 years of age. If we discover that we've inadvertently collected such information, we'll delete it promptly upon notification.

Parents or guardians who believe their child has provided personal information to ysilumlumora should contact us immediately. We take these situations seriously and will work quickly to resolve any concerns.

Policy Updates

This privacy policy may evolve as our services expand or regulations change. We'll notify registered users of significant updates via email and post the revised policy on our website with a new effective date.

Minor clarifications or formatting changes won't trigger notifications, but substantial modifications to data collection practices or user rights will always be communicated clearly. We encourage periodic review of this policy to stay informed about how we protect your information.

Privacy Inquiries

Questions about this privacy policy or your personal information should be directed to our privacy team.

Email: info@ysilumlumora.com

Phone: +61746337922

Mail: Suite 7/104 Crown St, Wollongong NSW 2500, Australia

We typically respond to privacy inquiries within five business days and provide complete responses within 30 days as required by Australian privacy legislation.